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Shipping Information

The time frame of order delivery is divided into two parts:

Processing time: order verification, quality inspection and packaging. After placing an order, all orders will be sent out within 48 hours. At the same time, you can also check your order in real time through the "Track Your Order" interface.

Delivery time: This refers to the time required to deliver the project to the destination.

There are two modes of transportation:

Express Mail: If the product price is higher than $29, you can enjoy free shipping; if the product price is lower than $29, the shipping fee is $4.99. The delivery time is usually 7-12 days.

VIP shipping: If the product price is higher than $29, the shipping fee is $9.99; if the product price is lower than $29, the shipping fee is $14.99. The shipping time is usually 3-7 days.



Notes:

1) Express delivery is not applicable to post office boxes. Mailbox and APO/FPO address.

2) If your package does not arrive within 21 days after placing the order, you must contact customer support within 60 days after placing the order.

If you have any questions, please contact us in time.

Email: support@faytee.com

Address: High-tech Industrial Village, Keji South 2nd Road, Nanshan District, Shenzhen

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