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Returns & Exchanges


Before the product leaves the factory or ships, we accept order cancellation. If the order is cancelled, you will get a full refund. If the product has already been shipped, we cannot cancel the order.

Returns (if applicable)

We accept product returns. The customer has the right to apply for a return within 30 days after receiving the product.

To qualify for a return, your item must be unused and in the same state as the item you received. It must also be in the original packaging. In order to complete your return, we need a receipt or proof of purchase. We only charge the customer once at most for the shipping fee (including return); when returning the product, we do not charge the consumer any purchase fee.

Refunds (if applicable)

After receiving and checking your return, we will send you a receipt notice via email. We will also notify you to approve or deny the refund. If you are approved, your refund will be processed and the money will be automatically returned to your original payment method within 7 days.

Late or Missing Refunds (if applicable)

If you have not received a refund, please check your bank account again first.

Then contact your credit card company, it may take some time before the refund is officially issued. Next, please contact your bank. Refund posting usually takes some processing time. If you have completed all of these actions but still haven’t received a refund, please contact us at

Don't be shy to send us a message! We are very happy to receive your letter and we can reply to your email at any time!

Office Phone: +86 13610007847
Address: High-tech Industrial Village, Keji South 2nd Road, Nanshan District, Shenzhen

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